Service.

Since 1976 when Alpenland first opened its door we’ve striven to provide the highest standard in service to customers. We’ve learned over these years that service is as simple as knowledge and selection.

Knowledge.

On the floor.
Our staff know their stuff and are always learning more about the products they sell to pass that knowledge along to you. We understand that not everyone is an expert and that it’s important to make sure the customer is getting the right information so they can make the right choices when it comes to the products they buy. We never want you to leave our store unsure about your purchase.

Bike fitting.
One of the most important aspects of cycling is how well the bike fits the rider, it can mean the difference between enjoying the ride or never riding again, for this reason we’ve made it a priority to have a professional bike fitter on staff. This trained bike fitter goes through the entire set up of your bike as well as your bodies own physical capabilities and does modifications as needed to ensure that your experiences on your bike are comfortable. We offer a basic fit with every bike purchase and you can speak to our professional fitter about booking an appointment for a complete bike fitting session, as well as costs.

In the shop.
Our full time bike shop has all the necessary tools and knowledgeable techs to help keep you and your bike running smooth all season long. From basic tune-ups to full re-builds, we understand that customers need the best when it comes to servicing their bikes because for many it’s not just a piece of hardware but an investment in their health, a means of transportation, or their obsession. That’s why our tech’s aren’t just mechanics they’re cycling enthusiasts that love to ride and they’ll do their best to make sure you understand all the work that goes into servicing your bike.

Selection.

On the floor.
At Alpenland the products we choose to offer our customers speak to our dedication to providing the best service we can, offering the best the market has to offer means that customers can be confident that the purchases they make with us are of the highest quality and value. We do our best to keep a wide selection of products in store so you can be in and out and ready to go without any hassle, and if you can’t find it you can speak to our qualified staff about any special orders you may need.

In the shop.
Our service shop has all the components needed to keep your bike running in excellent condition, as well we keep a selection of tools and maintenance products in stock for the DIY mechanic and can order any special components you may need from a variety of Canadian distributors.