Working Here

Our team at Alpenland is made up of passionate outdoor enthusiasts with unique expertise and knowledge that comes from around the world. Without them, Alpenland just wouldn't be what it is today.

See below for a list of current roles and opportunities:

Current Opportunities

We are currently hiring for the following positions:


Full-Time Customer Service Representative (Retail)

Alpenland Ski & Cycle has been a Lethbridge icon in Southern Alberta for over 40 years with excellent service and quality outdoor equipment and apparel. Our team is made up of passionate ski, snowboard, and bike enthusiasts that love the outdoors, with access to the industry's best outdoor gear and apparel.

 

As the outdoor industry continues to grow and innovate, we are seeking candidates that are looking for opportunities to develop their experience and knowledge in the ski and bike industry. This on-going role will offer opportunities for growth and permanent employment on our team for the ideal candidate, along with access to the industry’s best products and services. The Customer Service Representative is responsible for promoting our products and services with excellence, and their daily responsibilities will include the following:

 

- Greeting and assisting store visitors

- Guiding guests through our product and service selection as needed  

- Staying up-to-date on industry and product knowledge 

- Participating in Product Knowledge events

- Assisting customers with equipment fitting (training provided)

- Writing up work orders for service and repair, staging equipment

- Answering questions regarding products and services in-store and on the phone 

- Accepting payments on our Point of Sale system and handling returns and exchanges  

- Ensuring guests have a professional and memorable experience 

- Assisting with receiving and tagging new products and inventory 

- Assisting the Leadership team with seasonal merchandising and any other additional tasks

 

All applicants should have strong customer service skills, with a willingness to learn and grow. The ideal candidate is passionate about their sport, and is also excited to contribute and be a part of our staff team. Additional requirements include:

 

- Having a valid driver’s license  

- Ability to take initiative and is a self-starter  

- Excellent communication skills  

- Customer Service & Retail experience is an asset  

- Valid Industry related certifications will also be favored 

 

To apply for this position, please submit an application with the button below:


Service Shop Technician

Alpenland Ski & Cycle has been a Lethbridge icon in Southern Alberta for over 40 years offering professional service and premium outdoor sport equipment and apparel. Our team is made up of passionate ski, snowboard, and bike enthusiasts that love the outdoors, and we are seeking Full-Time Service Shop Technicians to join our team at our Lethbridge, AB location for the coming Fall/Winter Season.

As the outdoor industry continues to grow and innovate, we are seeking candidates that are looking for opportunities to develop their experience and knowledge in the ski, snowboard and bike industry. This on-going role will offer opportunities for growth and permanent employment on our team for the ideal candidate, along with access to the industry’s best products and services. The Service Shop Technician will be responsible for servicing and tuning equipment, and their daily responsibilities will include the following:

 

- Writing service work-orders for equipment tuning and repair, staging equipment 

- Operating hand-tools and tuning equipment 

- Assisting with hand-off of serviced equipment to customers

- Participating in Product Knowledge events

- Occasionally assisting customers on the retail floor when needed

- Answering customer questions regarding services in-store and on the phone 

- Accepting payments on our Point of Sale system for completed service work

- Assisting customers with rental equipment, fitment, and payment processing in Rental Shop

- Ensuring guests have a professional and memorable experience

- Assisting the Leadership team with any other additional tasks

All applicants should be willing to learn and grow, as all required training can be provided. The ideal candidate takes pride in their work, and is excited to contribute and be a part of our service staff team. Additional requirements include:

- Having a valid driver’s license   

- Ability to take initiative and is a self-starter

- Excellent communication skills

- Valid Industry related certifications are not required but will be favored

 

To apply for this position, please submit an application with the button below: