Working Here

Current Opportunities: 


To apply for a position, please email your information, resume, and position you are interested in to: info@alpenland.ca


 Full Time Customer Service Representative (Lethbridge):

Alpenland Ski & Cycle has been a Southern Alberta icon for over 40 years, offering professional service and premium outdoor sport equipment and apparel. Our team is made up of passionate ski and bike enthusiasts that love the outdoors, and we are seeking Full-Time Customer Service Representatives to join our team at our Lethbridge, AB location.

 

As the outdoor industry continues to grow and innovate, we are seeking candidates that are looking for opportunities to develop their experience and knowledge in the ski and bike industry. This on-going role will offer opportunities for growth and permanent employment on our team for the ideal candidate, along with access to the industry’s best products and services. The Customer Service Representative is responsible for promoting our products and services with excellence, and their daily responsibilities will include the following:

  • Greeting and assisting store visitors
  • Guiding guests through our product and service selection as needed
  • Participating in Product Knowledge events
  • Assisting customers with equipment fitting (training provided)
  • Writing up work orders for service and repair, staging equipment
  • Answering questions regarding products and services in-store and on the phone
  • Accepting payments on our Point of Sale system and handling returns and exchanges
  • Ensuring guests have a professional and memorable experience
  • Assisting with receiving and tagging new products and inventory
  • Assisting the Leadership team with seasonal merchandising and any other additional tasks

 

All applicants should have strong customer services skills, with a willingness to learn and grow. The ideal candidate is passionate about their sport, and is excited to contribute and be a part of our staff team. Additional requirements include:

  • Having a valid driver’s license
  • Ability to take initiative and is a self-starter
  • Excellent communication skills
  • Previous Ski & Bike industry experience is an asset
  • Knowledge related to the Ski & Bike industry is an asset
  • Valid industry related certifications will also be favored