Best Service!

I ordered a pair of Volki skis on Tuesday & they arrived in Kimberley on Friday. The service was excellent!! I only had to tell them my ski boot size & they arrived waxed, sharpened, and fit perfectly! I skied on them on Saturday & could not believe how good they were. I would recommend Apenland to anyone! Someone on the hill in Kimberley had recommended them to me & I am so pleased they did. Best service ever!!!

Kathy Bunney - 03/24

Amazing Experience!

Professional, friendly and helpful service over the telephone for an online purchase inquiry. Once purchased they shipped almost immediately with expedited shipping with specification for signature at pick up to ensure it would not be left unattended at my door. The board was packaged very well for shipping and came in a reusable/recyclable Burton board bag (+1 for environmental friendliness!). All the attention to these small details made this entire experience an absolute pleasure. I would highly recommend this absolute gem of a ski shop to any of my friends.

Mary Sun - 06/22

Amazing Customer Service

My hubby and I were shopping for E bikes and had Salesman Caleb and owner Steve helping us. We have not experienced such amazing customer service in any Lethbridge store like that before. They were the best. So very accommodating and knowledgeable and friendly! I will recommend Alpenland to anyone looking for e-bikes. We couldn’t be happier! Thank you!

L Schamber - 04/23

Great Service, Great Equipment

We were extremely happy with the service at Alpenland. Steve, Wes and Cody are awesome with great service and great equipment. We've rented our skis from them back to back years. The service we received in 2022 from Cody was what made us come back in 2023. Then again this year we had great service from Wes and Steve. Thanks staff at Alpenland. We'll be back!

Robert Dreger - 04/23

Knowledgeable Staff

Purchased a mountain bike and a split board this year and both times I was impressed by the sales staff. They were knowledgeable and there was no pressure at all. Follow up and communication was very well done. The shop is very well stocked.

Derek DD - 05/21

Superb Service!

An awesome local business with superb service and very reasonable prices. Had my bike in and out in a day with no appointment. One of their techs even took some time out of his busy day to teach me a little about bike maintenance. Can't wait to go back and buy more bikes and outdoor equipment for my family here. Great work Steve and team!

Kirby England - 09/22

Above and Beyond

Today the team at Alpenland really outdid themselves. They went way above a the call of duty to ensure our son had a replacement set of skis to finish out his ski season. He broke his skis last weekend in a pretty good wipe out and was really bummed to miss his last few weeks. Today I went to pick up some rentals and instead they had a new set of skis and got them all set up so he can ski with his team tomorrow. Customer service is way beyond, gear is fantastic and it’s clear that everyone cares. A special thank you to Steve and the great guy who had taken care of us in rentals. Thanks for everything!

Deborah Gordon - 07/21

Highly Recommend

Shout out to Steve who took the time to handle my questions over the phone. Was referred here by a colleague and my experience was awesome. They were even kind enough to arrange delivery of my new bike during the COVID-19 mess. Highly recommend for purchasing a new bike. I have always done service here and will continue to do so. Both locations are great, and the team tries to understand your needs and match you to the right equipment. Very happy!

Paul Crapo - 06/20

Impeccable Service

Recently ordered skis online and the staff was very attentive and responsive to my questions. Due to the recent flooding in BC and the delays with shipping, they called me and asked if I wanted to go air freight, which I did, and they even ate some of the costs even though I did not expect them too whatsoever. Skis are now in hand, and I couldn’t be happier! Impeccable service :)

Sara Dyer - 10/22